The ION 3000 is a fully integrated software product that was developed specifically for the insurance industry. It enables our clients to work in a controlled paperless environment, providing on-line real-time insurance information on every aspect of their business. All information regarding clients, policies, claims and financial transactions are available on the desktop simultaneously to all users requesting it.

The ION 3000 product is completely scalable and offers the ability to cater for small or large enterprise environments, such as multiple users or multiple branches, call centers, decentralised administration departments, or a network of clients situated in different locations. Possibly a wide network of clients operating all over South Africa (in fact all over the world) will be able to log onto the system, at any time, via the Internet. This ability alone makes the ION 3000 product a world leader.

The ION 3000 system consists of the following primary components:  

• A policy management component
• A claims management component
• All components have document management system, which includes

  - Document archiving - Faxing - Image scanning - Importing of electronic documents.

In addition to our ION 3000 product you can incorporate:

•  A risk analysis system
•  A customer relationship management system

All these components are integrated into one insurance solution. This has the advantage of providing a seamless flow of transactions, with all the necessary information available to the end user. 

The ION 3000 embraces the latest Microsoft Technology, and is fully integrated with the Microsoft Office and Fax software products. Thus, the users of the product can utilize all types of electronic media to communicate with each other from fax, telephone, and email within The ION 3000 product. At the heart of the system is a relational database management system which ensures transactional integrity and reliable storage of data.